Frequently Asked Questions

Forgot password or username?

If you try to log in too many times with the wrong password , you will receive the error message. if you can not remember your password please click forgot your password

Just enter your email address in the box provided and our admin will automatically email you a link to reset your password. .

Please make sure you check your Junk and/ Spam and Trash mail to make sure you don’t miss the reset password link.

What happens if an Item Purchased through a “Shop” is faulty?

If you purchase a faulty item from a seller, please contact them through their email address listed and ask for a replacement or a refund.

If they refuse to do so, please contact us through the contact button at the bottom of the page.

Send us the sellers name, email address and your complaint and will contact them and ask for an explanation.

If we decide you have been treated unfairly we will request they refund or replace the item.

If they fail to do so they will be banned from using the site.

CheapDeals.ie can not be responsible for the quality of condition of any item sold through the site as we only display ads and your payment goes directly to the seller and not cheapdelas.ie.

What happens if i purchase an item from a “Shop” and it’s not delivered?

If this happens please contact the seller and let them know you are concerned, if its gone past the stated delivery time.

If you get no response please contact us through the contact button at the bottom of the page to report the incident and we will contact the seller and try and rectify the situation.

If the seller refused to hounour the sale we will ban them from the site.

We can not be responsible for items purchased or negotions between you and a seller for any items.

CheapDeals don’t take payments and only act as go between for seller and buyer. We don’t accept payments and you are paying the seller directly through their PayPal on the site.

We do appreciate you reporting bad sellers to avoid other buyers falling foul of the same bad sellers.

If i mark an item as sold, can i relist the item again?

Yes, you can sign and go to the listings in your profile and relist the item by slecting the same drop down menu tyou used to mark it as sold and relist the item.

You can upgreade the Ad to featured or relist the Ad for Free

What happens if i pay for a featured Ad or Subscription and my Ad does not appear?

This situation should never happen as the software wont allow the charge to go through but in the unlikely event that it does, please contact us straight away at sales@cheapdeals.ie or message us through the website using the contact button at the bottom of the page and we will make sure the Ad is listed or and if this is not possible you will be credited in your profile to allow you to relist the Ad.

What happens if i sell my item and need to remove the Ad?

We always recommend you mark items sold or remove them if they are sold to avoid getting calls on a sold item.

Just log in to the site and click on the menu in your profile for “My Classified Ads”, “My Motor Ads” etc and you will see all your published Ads.

You can then find the item you need and click the button that says “VISABLE” and select your choice from the the dropdown menu to mark as sold or withdraw the item from sale.

What happens if i make a mistake in a published Ad?

If you make a mistake in an Ad you have published or just want to change a picture,detail or the price of the Ad, log in to the site and click on the menu in your profile for “My CheapDeals Ads”  and you will see all your published Ads.

You can then click edit on the Ad to change any details or click “Manage Pictures” to change the pictures or upload more.pictures

How to use the Saved Search?

The Saved Search is a useful feature that allows you to follow up on your search attempts in case nothing matching your search criteria was found on the site.

If nothing was found you can always save your search and receive emails with links to ad(s) later once a matching ad is posted.

What’s the best way to search for an item?

The easiest way to search for a specific item is to just type the name in brief in the “im looking for” search bar at the top of the homepage.

eg: Ford Focus, IPhone case, Xbox 360 etc etc You will be presented with items that are listed that include your typed words in a dropdown and also the category it is listed in.

Click and select the closet match to your the item required and then filter your search on the resutls page.

You can also click on the “Search” Button at the bottom of the page on the desktop or the menu at the top right on a mobile and you can be more specific in your search. if you just want to browse items in a category, select the category on the home page and refine your search.

You can also selext “Motor” Jobs” or ” Property” at the top of the desktop home page or the menu at the top tight on mobiles.

 

What is a listing plan and which one should you choose?

A Listing Plan is a time limited subscription assigned to a category(s) and available to a particular account type(s) (buyers, Dealers, Shps  etc). Plans provide a wide selection of capabilities to you in terms of prices, duration of plans and ads, featuring ads and multimedia uploads.

Depending on type of a plan it allows you to add either a listing (single listing) or a few listings (listing package) within a set period. The plans also offer an upgrade-to-featured option for free and paid ads of all active ads. A package plan can offer both featured and standard listings.

So, you should decide if you want to add a single listing or a few ones and have an opportunity to feature some of your ads later.

 

What happens if i dont get an email after registering if verifying by email?

You will get an email but it may go to your spam or junk mail. Check and see if its spam or junk folders and mark as not spam.

However in the unlikely event that you dont get an email, please send a short email address saying “Please resend activation email” to sales@cheapdeals.ie and you will be resent the email within a couple of hours

How do i verify my account through SMS text?

Step 1: During the regestration process you will be asked for a mobile phone number to verify who you are. This is the mobile phone number that would be preferable to nbe used later for payment if you choose to pay through your mobile phoen bill for a featured listing.

Step 2:  You will then receive an sms text with a 4 digit verification code.

Step 3: Enter this code into the website in the box provided during the process and your regestration will be verified.

 

 

How do i post an Ad or List an item for sale?

Step 1 : Sign in using your user name an password as you must be signed in as a registered user to post an Ad. If you are not registered please click here to register.

Step 2: Click the “Post a Free Ad” button at the top right of the page or click here.

Step 3: Select classified, Jobs, Motor or Property form the circles above the category box. Select the category of the item you want to post and sell. Then wait for the second box to open automatically and select the subcategory that most suits your item. If you can find the correct category, post the ad under the “Everything Else” Category.

Step 4: Select the price plan from the blocks that appear on the page. Choose Free for a Free Ad and the other choices are self-explanatory. A featured Ad will sell your Item much quicker as it will always appear forst when a search is performed or when a list is presented on the page. It will also appear randomly on the home page.

Step 5: The next page will ask you the details of your item. The “Title” should explain what the Item is in very brief terms. Eg: “IPhone 6 Case” or “Beautiful 3 Bed house”. Fill in all the require fields as accurately as you can. The more accurate the details are, the better chance you have of selling the item.

Step 6: Click on the blank picture box and choose the location on your device where the pictures of the item you are selling is located. If you have more than one picture, wait a few seconds until all the pictures load and then choose which picture should be displayed on the Ad as the primary picture, by clicking the little circle that says “primary”

Step 7: You will now be shown what your Ad will look like in a preview. You can go back and make changes or click “confirm to place the Ad.

Step 8: If you choose a Free Ad you are now finished but you can choose to share the Ad on your Facebook or twitter accounts. If you choose to pay for an upgrade featured Ad you will be asked to choose which method of payment you want to use.

 

You are now done and thank you for posting your Ad on CheapDeals.ie

How do i register with the site, to place a free Ad?

To register on the site just click on the “Log In” button on the top right site of the screen.

From there a small form will drop down. if you are already registered you can type in your User Name and Password. If you are not registered just click the word “Registration at the bottom of the page or click (Here) for a shortcut. Chose the type of seller you wish to regester as.

Seller :

Choose this for posting regular Ads as just a memeber of the public and will be meeting the buyer to make the transcaction.  You can post Ads in all sections.

Shop :

Choose this if you are a comercial seller and wish to delever items and accept payment for the items through the site. You can only post Ads in Classifieds.

Car Dealer:

Choose this if you are a regular car dealer as buyers feel more secure sometimes buying from regestered dealers. You can only post Ads in Motor

Estate Agency:

Choose this if you are selling property. Uou can only post ads in the property section.

Employer:

Choose this if you are employer. You can only post Ads in the Jobs section.

 

Fill in all the details as requested as accurately as you can.  Some times the user name you choose may already be in use and you may need to change your chosen user name as all user names are unique. An email address can only be used once to register a name and to register another name you must use a different email address.

Your User Name is the name that will appear on your Ads and not your real name but you will be asked for your real name during registration. This information will remain private and only visible to you.

If your Town or locality is not listed in the drop down under city and town please select the town or locality closest to you.

When you are finished registering you will be sent an automated email within a few minutes, asking you to activate the account. If you don’t receive the email, please check your spam or junk box in the email address you submitted.

Once you have registered you can then sign in and Ad a profile picture of your choice and we encourage all users to do this as buyers usually opt to buy from profiles who have a better profile.

Once you are logged in you can post as many Ads as you like for Free or you can choose to upgrade to featured Ads or Multiple Ads with more picture options.

Do i need to register to place an Ad/ listing?

If you try to log in too many times with the wrong password , you will receive the error message. if you can not remember your password please click forgot your password

Just enter your email address in the box provided and our admin will automatically email you a link to reset your password. . Please make sure you check your Junk and/ Spam and Trash mail to make sure you don’t miss the reset password link